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Jan Ltd – Privacy Policy (UK GDPR & Data Protection Act 2018 Compliant)

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Last updated: [11th of June 2026]

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Company name: Jan Ltd Registered address: 6 Houndiscombe Road, Plymouth, Devon, United Kingdom, PL4 6HH

Email: manager.icl@outlook.com

Telephone: 01752 229448 (3)

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1. Introduction

Jan Ltd company has been established and operating since 1984, and to date it now operates the running of three small Adult Learning Disability Care Homes, Trading as: Inglenook House, Clearview and Laburnum Lodge, situated next door to one another within the Plymouth, Devon area. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our website or use our services, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Our website is created via WIX using a secure server.

By using our website, you agree to the practices described in this policy.

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2. The Data We Collect from you:

We may collect and process the following categories of personal data:

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2.1 Data that you’ll be providing directly:

  • Name

  • Email address

  • Telephone number

  • Postal address

  • Enquiry details

  • Account or profile information (if applicable)                                                   

 

2.2 Data that is collected automatically

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent

  • Cookies and tracking technologies –We use cookies to:

  • Improve website functionality

  • Analyse website traffic

  • Personalise content

  • Support marketing activities (with consent)

  • You can manage or disable cookies through your browser settings. A full Cookie Policy is available on our JAN Ltd website.

 

2.3 Data from third parties

We may receive information from:

  • Payment processors

  • Analytics providers (e.g., Google Analytics).

  • Social media platforms (if you interact with our content).

 

3. How We Use Your Personal Data

We process your data only where lawful under UK GDPR. This includes:

  • Providing our services to you, we may retain records of enquiries with your consent.

  • Responding to your enquiries or requests

  • Improving our website and user experience

  • We may contact you for additional information, if required.

  • Marketing is restricted, with your information kept protected, unless we seek your consent to do so.

  • Meeting legal or regulatory obligations

 

4. Legal Bases for Processing

We rely on the following lawful bases:

  • Consent – for marketing communications or optional cookies

  • Legitimate interests – improving our website, preventing fraud

  • Legal obligation – complying with UK law

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5. How We Share Your Data

We may share your data with:

  • Service providers (IT, hosting, analytics, payment processors)

  • Professional advisers (legal, financial)

  • Regulatory authorities where required by law

We never sell your personal data.

All third parties are required to comply with UK GDPR and process your data securely.

 

6. Your Rights Under UK GDPR

You have the right to:

  • Access your personal data

  • Rectify inaccurate information

  • Erase your data (“right to be forgotten”)

  • Restrict processing

  • Object to processing

  • Data portability

  • Withdraw consent at any time

  • Lodge a complaint with the ICO (Information Commissioner’s Office).

To exercise your rights, contact us at: manager.icl@outlook.com

 

7. How We Protect Your Data

We use appropriate technical and organisational measures, including:

  • Encryption

  • Secure servers

  • Access controls

  • Staff training

  • Regular security reviews

However, no online transmission is 100% secure.

 

8. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect data from children.

 

9. Links to External Websites

Our website may contain links to third‑party sites. JAN Ltd is not responsible for the privacy practices of external websites; however, our website is GDPR compliant.

 

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page.

 

11. Contact Us

For questions about this Privacy Policy or your data rights, contact:

Data Protection Officer (Allison Nichols): Email: [manager.ICL@outlook.com] Address: [ 46-50, Lipson Road, Plymouth PL4 8RG].

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